About The Client
When it comes to purchasing an adaptive vehicle, Mobility Driven understands many buyers are new to the process and can often feel overwhelmed. The first thing they do is help customers understand that there isn’t any one-vehicle-fits-all solution; everyone’s needs are different. This is why when considering a wheelchair van or SUV, working with Mobility Driven is the best choice! They employ only expert technicians and staff that work with customers one-on-one and perform a confidential evaluation, determining the fit and function of various vehicles until the best solution is presented. In the end, they want their customers to leave knowing their best options, what fits and what doesn’t, and what to expect moving forward in regaining independence.
The Meet & Greet
The Clients Needs
Mobility Driven top-tier client experience gives them a competitive edge over other players in the mobility service-manufacturing space. Clients can expect a more caring, affirmative, and informative level of service than competitors.
The new Mobility Driven brand identity will leverage long-standing client care experience to expand into competitor territory, add additional locations, future-proof, and continue to provide unmatched client support.
Scope of Work
Wants & Needs
- Launch a new marketing campaign;
- Adaptive equipment for vehicles and homes;
- Integrations into marketing strategy;
- Gain more efficient leads;
- Wants to use landing pages;
- Needs better quality video and photo;
- Has content on YouTube and Facebook and has been trying to work through Facebook;
Mobility Driven’s experience is their competitive edge. People get a better experience from them. What they provide is more caring, not generic, corporate BS. The other dealers live within a box so there’s only so much they will do/modify, etc.
They will modify their client’s lifestyle. For example, Mobility driven does a side-by-side wheelchair accessible conversion. Truck wheelchair lifts which will lift 1200 vs 300 lbs. which none of the competitors are doing. Competitors don’t have great content or quality.